Reference

Legal Terms For Indonesia Accounts

Open your account to see the current legal terms before you add a wallet or send a request, so you know what we store and when we can…

IndonesiaLocal lawAccount dataCookies

Browse Lobby Read FAQ

What This Policy Covers

bimahokilogin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This page explains how we collect, use, and keep account details, device data, and request history tied to your login. If you use DANA, OVO, GoPay, or QRIS, we may store the wallet label, reference, time, and status so our team can match the record to

1
your account. We only process access, storage, and changes where local law permits, and we update this text when the law, our retention period, or our contact flow changes. If a request comes from a new email or phone number, we may ask for a second
2
check before we change anything.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Reach Us

If you want a copy of these terms, need a correction, or want us to check whether a request is valid, use live chat or email from 08:00-22:00 WIB. We answer in English and Indonesian, and we can trace requests linked to DANA, OVO, GoPay, or QRIS when you send the registered email. For faster handling, include the exact field you want changed and the reason.

Team online

Live chat

Use live chat for policy questions tied to your account, device login, or a change request. We use it for quick checks when you need the current terms while you are logged in on mobile or desktop.

Email

Email works for data correction, deletion requests where local law allows, or a written copy of the current policy. Add your registered name and email so we can match the account records before we respond.

Account form

The account form is for changes to your stored details, such as phone number or payment-name mismatch. We use the submitted form to log the request and keep a traceable record of what was updated.

DATA PRACTICE

How We Handle Your Data

We keep this area simple: the data we collect is tied to account access, payment checks, and support requests.

Data we keep

We store your registered name, contact channel, login history, and payment match checks only for account administration and legal records. We do not ask for more than we need to verify the account and answer your request.

Cookies and session

Session cookies keep you signed in while you move between pages. If you clear browser data, the login can end on the next screen, and you may need to confirm your details again.

Device checks

When you sign in on Android or iPhone, we note the browser type, basic device data, and time of access to detect unusual use. That helps us spot account sharing or a login from a new device.

Retention

We keep account and payment records only as long as the law, dispute handling, and tax checks require. After that period, we delete, mask, or archive the data so it is not left open-ended.

Change requests

If your name, phone number, or payment holder changes, send a request from the registered email or account form. We can update what is stored once we confirm the account and any supporting details.

Who to contact

For any legal request, contact live chat or email and include your account ID, registered email, and the change you want. We keep the thread so you can track the request until it is closed.

Common Questions About Legal Access

Use this section when you want a fast answer on access, records, or change requests. We keep the process simple: confirm the account, point to the record you want changed, and use the same contact channel until the request is closed. If local law limits access or data handling, we follow that rule before anything else.

We keep the name, email, phone number, login time, and the payment match reference needed to run the account. If you want a copy, send the request from your registered email and we will confirm the account first.

Send the new number through live chat or the account form. We can change it after we confirm the account and, where needed, ask for a simple check against the old contact detail.

Yes, a session cookie helps keep you signed in while you move around the page. If you clear browser data, close the tab, or switch devices, you may need to confirm the account again.

Access depends on local law and is available only where local law permits. If the rule changes for your location, we apply the current requirement before allowing any account action.

Ask by live chat or email, using your registered email address. We can send the current text and note the date it was issued, so you know which version applies to your account.

Our team checks those records only to match the payment name, time, and reference with your account. We do not use them for unrelated purposes, and we keep the thread tied to your request.

We keep records only as long as needed for legal, tax, and dispute handling. After that, we delete or mask the data under our retention process, unless a longer hold is required by law.

Legal Terms For Indonesia Accounts

Where To Reach Us

Live chat

Email

Account form

How We Handle Your Data

Data we keep

Cookies and session

Device checks

Retention

Change requests

Who to contact

Common Questions About Legal Access

01 What account data do you keep?

02 How can I correct my phone number?

03 Do cookies stay on my device?

04 Can I access the page from Indonesia?

05 How do I ask for a copy of these terms?

06 Who checks DANA, OVO, GoPay, and QRIS records?

07 How long do you keep my records?

Related Pages